Privacy policy

Lush Odyssey values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages visited and interactions with our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases, updates, or promotions

  • Improve our products, services, and website experience

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Payment processors

  • Shipping carriers

  • Website hosting and analytics providers

  • Legal authorities when required by law

All third parties are required to protect your information and use it only for service-related purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

You may disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Lush Odyssey does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will take steps to delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.