Terms of service

Terms of Service

Lush Odyssey

Last Updated: 17/01/25

Welcome to Lush Odyssey. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

If you do not agree with these terms, please do not use our website or services.

1. About Lush Odyssey

Lush Odyssey is a body care brand offering skincare and personal care products designed for external use only. All content, products, and services provided through our website are intended for lawful use only.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You are legally capable of entering into a binding agreement.

3. Products & Usage

  • Our products are intended for external use only.

  • Always review ingredient lists and perform a patch test before full use.

  • Lush Odyssey is not responsible for allergic reactions, misuse, or failure to follow instructions.

  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Orders & Payments

  • All prices are listed in Rupee and are subject to change without notice.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or stock limitations.

  • Payments must be completed in full before orders are processed.

5. Shipping & Delivery

  • Shipping times are estimates and may vary due to external factors.

  • Lush Odyssey is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

  • Risk of loss passes to you upon delivery.

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding eligibility, timelines, and conditions for returns or exchanges.

7. Intellectual Property

All content on this website—including logos, product names, text, images, graphics, and designs—is the property of Lush Odyssey and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful or harmful purposes

  • Attempt to gain unauthorized access to our systems

  • Post false, misleading, or defamatory content

  • Violate any applicable laws or regulations

9. Limitation of Liability

To the fullest extent permitted by law, Lush Odyssey shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website or products

  • Allergic reactions or improper product use

  • Website interruptions or errors

10. Indemnification

You agree to indemnify and hold harmless Lush Odyssey from any claims, damages, or expenses arising from your misuse of our website or violation of these Terms.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [Insert Country/State], without regard to conflict of law principles.